Privacy Policy

Introduction

This Privacy Policy covers how CYBERSAFELY.ai (“we” or “us”) collects, uses, maintains, protects, and discloses information collected from users of https://www.cybersafely.ai/ (our “Website”), our mobile applications, AI-enhanced keyboard, and social media monitoring services (collectively, our “Services”).

By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information Collection

Categories of Personal Information

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer, household, or device (“Personal Information”).

Personal Information does not include:

  • Publicly available information from government records

  • Deidentified or aggregated consumer information

  • Information excluded from privacy laws’ scope

Category

Example

Collected

  1. Identifiers

Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, SSN, driver’s license number, passport number

YES

  1. Consumer Records

Name, signature, SSN, physical characteristics, address, telephone number, passport number, driver’s license, insurance policy number, education, employment, bank account number, credit card number, debit card number

YES

  1. Protected Classifications

Age (40+), race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, disability, sex, gender, veteran status

NO

  1. Commercial Information

Records of personal property, products/services purchased, purchasing histories

NO

  1. Biometric Information

Genetic, physiological, behavioral characteristics, fingerprints, faceprints, voiceprints, iris/retina scans, keystroke patterns, gait patterns

YES

  1. Internet Activity

Browsing history, search history, website interaction information

YES

  1. Geolocation Data

Physical location, movements

NO

  1. Sensory Data

Audio, electronic, visual, thermal, olfactory information

NO

  1. Professional Information

Current or past employment information

NO

  1. Education Information

Education records directly related to a student

NO

  1. Inferences

Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities

NO

  1. Sensitive Personal Information

Government IDs, financial account access, precise geolocation, racial/ethnic origin, religious beliefs, union membership, mail/email/text contents, genetic data, biometric data, health data, sex life data

NO

 

Collection Methods

Direct Collection

We collect information that you provide by:

  • Filling in forms on our website

  • Registering for an account

  • Installing our mobile application

  • Setting up the AI-enhanced keyboard

  • Configuring social media monitoring

  • Linking social media accounts

  • Corresponding with us

  • Requesting services

  • Reporting problems

  • Subscribing to services

  • Using interactive features

Indirect Collection

As you use our Services, we automatically collect:

  • Usage details

  • IP addresses

  • Browser type

  • Operating system

  • Traffic data

  • Location data

  • Logs

  • Other communication data

  • Resources accessed

AI-Enhanced Keyboard Data Collection

Our AI-enhanced keyboard service processes the following types of data:

  • Keystroke patterns (categorized as Biometric Information)

  • Text input content (processed but not permanently stored)

  • Usage patterns and frequency

  • Device information

This data is processed primarily to:

  • Identify potentially concerning content

  • Generate parental notifications for safety concerns

  • Improve the accuracy of our safety detection systems

Important

While our keyboard processes the content typed, we do not permanently store the actual text content entered by users. Content is processed in real-time for safety analysis, and only notification data (without full message content) is retained according to our data retention policy. Keystroke pattern analysis is used solely for safety monitoring purposes.

Social Media Monitoring

For our social media monitoring service, we collect:

  • Account connection information

  • Public posts and activity

  • Engagement metrics

  • Content analysis results

Data Retention

We retain your personal information according to the following timeframes:

  • Account Information: For as long as your account remains active, plus 30 days after account closure

  • Keyboard Usage Data: 30 days, after which it is aggregated and anonymized

  • Notification Data: 90 days

  • Social Media Monitoring Data: 60 days

  • Children’s Data (under 13): Limited to 30 days for all categories, after which it is permanently deleted unless longer retention is explicitly authorized by parents or guardians

We may retain data for longer periods if:

  • Required by law

  • Necessary for legal dispute resolution

  • Essential for fraud prevention

  • Required for legitimate business purposes with appropriate safeguards

Use of Information

We use your information to:

  • Present our Services and their contents

  • Provide requested information, products, or services

  • Process payments and deliver services

  • Generate safety notifications to parents/guardians

  • Communicate with you

  • Fulfill contractual obligations

  • Prevent fraudulent purchases

  • Notify you about changes

  • Allow participation in interactive features

  • Improve our Services

  • Comply with legal obligations

  • Enforce our terms

  • Protect rights, property, or safety

Information Sharing

Categories of Third-Party Recipients

We may share your Personal Information with:

Recipient Category

Personal Information Shared

Business Purpose

Service Providers

Identifiers, Customer Records, Internet Activity

Processing payments, hosting services, analytics

AI Processing Partners

Keyboard data, text content (temporary processing only)

Security and safety monitoring

Analytics Partners

Internet Activity

Service improvement

Data Storage Providers

All categories collected

Secure data storage

Business Partners

Identifiers, Customer Records

Service delivery

Legal

As required by law authorities

Legal compliance

No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

Children’s Privacy

Children Under the Age of 13

Our Services can be used by children under 13 only with verifiable parental consent. We recognize the importance of protecting children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA).

Parental Consent

Before collecting any personal information from a child under 13, we obtain verifiable parental consent through our “email plus” verification system:

  1. We collect the parent’s email address

  2. We send an email requesting consent

  3. The parent must take an additional confirming step (such as clicking a confirmation link and completing a verification form)

  4. We send a confirmation of consent

Children’s Data Collection Limitations

For children under 13, we:

  • Collect only the information necessary to provide our safety services

  • Do not store the content of messages or keystrokes beyond the time needed for immediate processing

  • Generate safety notifications only to authorized parents/guardians

  • Retain data for no more than 30 days unless explicitly approved by parents

  • Do not use data for marketing or advertising purposes

  • Do not share data with third parties except as necessary to provide the service

Parental Rights

Parents or guardians of children under 13 have the right to:

  • Review their child’s personal information

  • Request deletion of their child’s personal information

  • Refuse further collection or use of their child’s information

  • Review the types of data collected from their child

To exercise these rights, please contact: privacy@cybersafely.ai

Your Privacy Rights

All Users’ Rights

You can:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Opt-out of marketing

  • Control cookie settings

State-Specific Privacy Rights

California Residents’ Rights (CCPA/CPRA)

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sales

  • Right to non-discrimination

  • Right to limit use of sensitive personal information

Virginia Residents’ Rights (CDPA)

  • Right to confirm whether personal data is being processed

  • Right to access personal data

  • Right to correct inaccuracies

  • Right to delete personal data

  • Right to obtain a copy of personal data

  • Right to opt out of targeted advertising, sale of personal data, or profiling

Colorado Residents’ Rights (CPA)

  • Right to opt out of targeted advertising, sale of personal data, or profiling

  • Right to access, correct, or delete personal data

  • Right to data portability

Connecticut Residents’ Rights (CTDPA)

  • Right to access and confirm personal data

  • Right to correct inaccuracies

  • Right to delete personal data

  • Right to data portability

  • Right to opt out of targeted advertising, sale of personal data, or profiling

How to Exercise Your Rights

Email privacy@cybersafely.ai to exercise any of your privacy rights. We will respond to your request within 45 days (or as otherwise required by applicable state law).

Security Measures

We implement appropriate technical and organizational security measures including:

  • Encryption for data in transit and at rest

  • Role-based permissions limiting data viewership to authorized parties (such as parents for their own children’s data)

  • Access controls

  • Authentication requirements

  • Regular security assessments

  • Employee training

  • Incident response procedures

  • Backup and recovery protocols

  • Network monitoring

  • Vulnerability scanning

  • Security logging and alerting

We are committed to protecting your data and plan to implement additional security frameworks as our organization grows.

Cookie Policy

Types of Cookies

  1. Essential Cookies

    • Required for basic functionality

    • Cannot be disabled

  2. Analytics Cookies

    • Help us understand usage

    • Can be disabled

  3. Marketing Cookies

    • Used for advertising

    • Can be disabled

  4. Preference Cookies

    • Remember your settings

    • Can be disabled

Cookie Controls

Manage cookies through:

  • Browser settings

  • Our cookie banner

  • Privacy preference center

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YES
B. Consumer records A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.Some Personal Information included in this category may overlap with other categories. YES
C. Protected classification characteristics. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).  
NO    
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. NO
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
G. Geolocation data. Physical location or movements. NO
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information. Current or past job history or performance evaluations. NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other Personal Information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO
L. Sensitive Personal Information Personal Information that reveals (a) consumer’s Social Security or other state identification number; (b) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) consumer’s geolocation; (d) consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of a consumer’s mail, email, or text messages, unless the business is the intended recipient of the communication; (f) consumer’s genetic data; (g) processing of biometric information for purposes of identifying a consumer; (h) Personal Information collected and analyzed concerning a consumer’s health; (i) and Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation. (Some Personal Information included in this category may overlap with other categories.) YES

How We Collect Your Personal Information

Direct Collection of Personal Information

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website.
  • Records and copies of your correspondence (including email address), if you contact us.
  • Your search queries on the Website.
  • Information submitted when you report a problem with our Website.
  • Information submitted when you request further services.
  • Information used to create your user account.
  • Information used to subscribe to one or more of our services.
  • Information provided while using any other interactive features of our Website.

Indirect Collection of Personal Information

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, logs, location data, other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

We may collect information automatically using one of the following technologies:

How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • In order to process any orders for products or services, we may send your data to, and also use the resulting information from, credit reporting agencies to prevent fraudulent purchases.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website users or consumers is among the assets transferred.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your Personal Information.
  • To allow you to participate in interactive features on our Website.
  • For any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you. If you have agreed to receive marketing, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please contact us at privacy@primary-5bxc-production.up.railway.app. For more information, see Your Choices Regarding Our Use of Your Personal Information.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Who We Share Your Personal Information With

Disclosure of Personal Information for a Business Purpose

We may share your Personal Information by disclosing it to a third party for a business purpose. We may disclose such Personal Information to the categories of third parties indicated below.

Sale of Personal Information

We do not sell your Personal Information to third parties.

For more information, see Your Choices Regarding Our Use of Your Personal Information.

Specific Sharing

Category of Third-Party Recipients Personal Information Category Subject To:
Business Purpose Disclosures Sales
Advertising Networks NONE
Internet Service Providers NONE
Data Analytic Providers  
  • Identifiers.
  • Customer Records.
  • Protected Classification Characteristics.
  • Internet or Other Similar Network Activity.
  • Geolocation Data.
  • Professional or Employment Related Information.
  • Inferences.
  • Sensitive Personal Information. | NONE | | Government Entities | NONE | NONE | | Operating Systems and Platforms |
  • Identifiers.
  • Customer Records.
  • Protected Classification Characteristics.
  • Internet or Other Similar Network Activity.
  • Geolocation Data.
  • Professional or Employment Related Information.
  • Inferences.
  • Sensitive Personal Information. | NONE | | Social Networks |
  • Identifiers.
  • Customer Records.
  • Protected Classification Characteristics.
  • Internet or Other Similar Network Activity.
  • Geolocation Data.
  • Professional or Employment Related Information.
  • Inferences.
  • Sensitive Personal Information. | NONE | | Data Brokers or Aggregators | NONE | NONE | | Service Providers |
  • Identifiers.
  • Customer Records.
  • Protected Classification Characteristics.
  • Internet or Other Similar Network Activity.
  • Geolocation Data.
  • Professional or Employment Related Information.
  • Inferences.
  • Sensitive Personal Information. | NONE | | Contractors | NONE | NONE | | Affiliates | NONE | NONE | | Partners |
  • Identifiers.
  • Customer Records.
  • Protected Classification Characteristics.
  • Internet or Other Similar Network Activity.
  • Geolocation Data.
  • Professional or Employment Related Information.
  • Inferences.
  • Sensitive Personal Information. | NONE | | Parent or Subsidiary Organizations | NONE | NONE | | Internet Cookie Data Recipients (e.g., Google Analytics) | NONE | NONE |

We may also share your Personal Information:

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website users or consumers is among the assets transferred.
  • To enforce or apply our terms of use found at https://primary-5bxc-production.up.railway.app/terms-of-use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CYBERSAFELY.ai, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choices Regarding Our Use of Your Personal Information

Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the Website and visiting your account profile page.

You may also send us an email at privacy@primary-5bxc-production.up.railway.app to request access to, correct or delete any Personal Information that you have provided to us. If we cannot delete your Personal Information except by also deleting your user account, you understand that we will delete your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://primary-5bxc-production.up.railway.app/terms-of-use.

How We Protect Your Personal Information

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure, but the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. When we make changes to this Privacy Policy, we will post the updated notice on the Website and update the notice’s effective date. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which CYBERSAFELY.ai collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:

Data Privacy

privacy@primary-5bxc-production.up.railway.app